SHIPPING AND RETURNS
Contact us at contact@pressiat.com
DELIVERY TIMES
2-3 Weeks for stock pieces
1 month for made to order pieces
If we are out of stock we will contact within 2 days.
RETURNS
You are welcome to return UNUSED purchases within 14 days and the cost of the purchase will be fully refunded. The product must be returned unused and in the original packaging in perfect condition.
1. Please send us an email tocontact@pressiat.comwith name, order number and a short description of why it will be returned (this will help us to improve our customer service).
2. You will receive an email with detailed info on how to ship/return the product. Please follow this carefully.
CLAIMS
In the event of claims, please contact PRESSIAT by written correspondence in form of email or letter, within reasonable time. PRESSIAT strives to enhance your shopping experience and all queries / claims will be treated seriously and you will be replied promptly.
GUARANTEE
PRESSIAT follows all standard laws on purchases done through the Internet and we encourage you to contact us should the need arise.Customer satisfaction is paramount to us.
PAYMENT
When shopping at PRESSIAT all payments will be securely handled through Stripe.
INFORMATION
PRESSIAT abides by The European Data Protection Authority's laws on personal data. The Data Protection Authority shall facilitate protection of individuals from violation of their right to privacy through processing of their personal data. Personal information given by customers will not be forwarded to any third parties.All web pages where you as a customer leave personal information in conjunction with a transaction, are what is called secure pages (encrypted transfer of information). The pages are enabled with SSL (Secure Socket Layer), when in use, you can see the lock symbol in your status or address line.
SHIPPING CHARGES UNDER EACH PRODUCT
Contact us at contact@pressiat.com
We will respond to your queries in English or French within 48 hours, from Monday to Friday, 9 AM to 17 PM CET.The response time might be longer during weekends and holidays.
